Terms of Service

1. Your Use of the Services

1.1. Age Restrictions and Legal Responsibility

If a user is below the legal age of majority in their country of residence (a “Minor”), references to the person entering into this Agreement mean their parent or legal guardian acting on their behalf. Minors must ask their parent or legal guardian to review and explain this Agreement and accept it on their behalf. If you accept this Agreement on behalf of a Minor, you must supervise their use of the Services, including any Virtual Items or Account they use. If you are a Minor’s parent or legal guardian and have accepted this Agreement on their behalf, you agree that you are responsible for all of their use of the Services, including any Virtual Items or Accounts, whether or not you have expressly authorized that use. You are legally and financially responsible for all your actions when using or accessing the Services, including the actions of anyone you allow to access the Services or your Account.

1.2. Your Account

A guest account is created automatically when you first enter the game (the “Account”). Each Account has a unique internal identifier (UUID) and an associated unique user identifier (USER ID). Game progress and related items are assigned to that Account. You may change your display name and choose from the available avatars and flags. Your USER ID is visible to you in the game and is used to locate your Account for support requests. Uninstalling the app from your device does not delete your Account or its information stored in our systems. Requests concerning access to or deletion of an Account are handled after we verify the requester’s connection to the Account and in accordance with the Privacy Policy. Information you provide to use the Services or have your request addressed must be accurate and, where necessary, up to date.

You must protect your device and access to your Account. If you become aware of unauthorized use or have reasonable grounds to suspect it, report the matter using the contact method in Section 15. You may not sell, rent, transfer, or share your Account with others.

We may prevent Account creation for valid reasons, such as preventing fraud or ban evasion or complying with the law. Restrictions on or termination of Account access are governed by Sections 6 and 12. Account information is processed and retained in accordance with the Privacy Policy.

2. Your Limited License

2.1. We Reserve All Rights to Our IP

We reserve all rights to our intellectual property (“IP”). We and our licensors own and retain all right, title, and interest in and to the Services, Virtual Items, and your Account, except for any physical media on which the Services may be provided. These rights include: (1) information, text, data, files, code, scripts, designs, graphics, artwork, illustrations, photographs, sounds, music, titles, themes, objects, characters, names, dialogue, locations, stories, plots, animation, concepts, audiovisual effects, interactive features, gameplay, methods of operation, the compilation, integration, and arrangement of content in the Services, Virtual Items, or your Account, and other material protected by copyright law; (2) trademarks, logos, trade names, trade dress, service marks, and commercial identities of various parties, including us; and (3) other forms of intellectual property (collectively, “Content”).

2.2. Personal, Non-Commercial Use Only

Subject to this Agreement, you may use the Services, your Account, and Virtual Items for your personal, non-commercial entertainment. Your license is limited, non-exclusive, non-transferable, and non-sublicensable, and may end in accordance with this Agreement.

Downloading the app or accessing your Account and Virtual Items does not transfer ownership of the software, Content, or virtual assets to you. Your right is to use them within the scope of this license.

2.3. Restrictions

Without our written permission, you must not reproduce, distribute, rent, or transfer the Services or Content for sale or commercial exploitation, modify them, or create derivative works from them. Extracting source code, decrypting, disassembling, reverse engineering, or circumventing protection mechanisms is also prohibited, except to the extent expressly permitted by applicable law where that permission cannot be restricted by contract.

Using the software, proprietary Content, Account, or items in the Services to build, train, or improve generative artificial intelligence systems or to supply their datasets is not authorized by this license and is prohibited without our written permission. Generative artificial intelligence means a system that uses artificial intelligence or machine learning to generate text, images, audio, video, code, or similar content. Mandatory legal exceptions also remain applicable.

2.4. Legal Effect

This license gives you specific legal rights. You may also have other rights under the laws of your state or country. This license does not change rights arising under the laws of your state or country where those laws do not permit such a change.

3. Modifications to This Agreement

We may introduce new terms to reflect changes to the Services, legal requirements, or legitimate game administration needs. We will identify the date of the new version and make its text available to you. For material changes, we will provide appropriate notice before the change takes effect and within any legally required notice period, and explain the consequences of not accepting the new terms.

A change takes effect subject to the legal rules governing its validity and acceptance. We will obtain separate agreement where required. In other cases, continued use after notice and after the new terms take effect constitutes acceptance only to the extent permitted by law.

If you do not accept the new terms, you may stop using the Services and request closure of your Account under Section 12. We may be unable to continue providing the Services under the previous terms. This section does not give us the right to change our obligations arbitrarily to your detriment or remove rights that have already validly arisen.

4. Virtual Items

4.1. Virtual Items

“Virtual Items” means coins and other virtual assets, rewards, or points assigned to your Account during gameplay or obtained through features of the Services. Their uses are specified within the game and governed by the rules of the relevant feature.

4.2. Rights to Virtual Items

ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, reserves all rights to and ownership of all Virtual Items under applicable law. Virtual Items are licensed under this Agreement; nothing in this Agreement transfers to you ownership or any other permanent, perpetual, or irrevocable rights in Virtual Items. Virtual Items are available only to users in certain geographic regions. Unless your agreement with the relevant digital storefront states otherwise, you may not purchase or use Virtual Items if you are outside an authorized geographic region. Virtual Items may only be redeemed for Content offered through the Services, generally within the particular game concerned. Virtual Items have no monetary value, cannot be used outside the Services, and may not be sold, transferred, or exchanged for real money or anything of value outside the Services unless separate, express written terms provided by Giantific Games permit that conduct. We may change, remove, relocate, or suspend any Virtual Items at any time, with or without notice to you and without liability to you. We may limit the number of Virtual Items you may hold for a particular game or the total number of Virtual Items in your Account. We may also limit how long you may hold or use Virtual Items associated with a particular game or other part of the Services. The price and availability of Virtual Items for purchase or acquisition may also change. You acknowledge that you have no ownership or other rights in Virtual Items or your Account.

5. User Generated and Custom Content

5.1. User Generated Content

In this Agreement, “User Generated Content” (“UGC”) includes your display name and material you send us, including, without limitation: text, posts, and audio or audiovisual communications; code, scripts, textures, models, maps, files, or other assets and documents; photographs, images, videos, or other audio or audiovisual works; and any feedback or suggestions relating to the Services. UGC specifically excludes “Custom Content,” as defined below. You are personally responsible for UGC you create, upload, or publish through the Services (“Your UGC”), and you warrant that Your UGC will not violate this Agreement, including, without limitation, Section 6.

5.2. Rights to UGC

You retain any rights you have in your content under the law. By submitting content, you grant us a non-exclusive, royalty-free license, in the countries where the Services are provided or supported, to use, store, and reproduce it to the extent and for the period necessary to administer the game, display profiles, respond to requests, review reports, and improve the Services. This permission also covers necessary technical changes and use of the content by service providers acting on our behalf for those same purposes.

The name you choose for your profile may appear in public game features. Support messages and reports are used to address the matter concerned; this permission does not authorize public disclosure of private correspondence. We may change or remove a name or content that violates these terms in accordance with Sections 6 and 7.

When using your feedback and suggestions to improve the Services, we have no obligation to implement a suggestion or pay a reward unless separately agreed or required by law. Personal information included in submitted content is processed in accordance with the Privacy Policy.

Rights to Custom Content. ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, reserves all rights to and ownership of all Custom Content under applicable law. If creating Custom Content gives you any intellectual property rights in that content under applicable law, then, in exchange for the rights granted to you under this Agreement, you freely assign to us, at the time of its creation, all right, title, and interest in that Custom Content, including, without limitation, all intellectual property rights worldwide for the full duration of those rights, including any revivals, reversions, or extensions. If, despite this assignment, you retain any intellectual property interest or other rights in Custom Content for any reason, you grant us an irrevocable, worldwide, royalty-free, non-exclusive, sublicensable right to use, reproduce, edit, modify, adapt, create derivative works from, publish, distribute, transmit, publicly display, communicate to the public, publicly perform, and otherwise exploit that Custom Content within or through the Services, or for any other commercial or non-commercial purpose relating to the Services, including, without limitation, improving the Services. This right applies without payment or prior notice for the full duration of the intellectual property rights in that content, including any revivals, reversions, or extensions. Without limiting the foregoing, the rights granted here to ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, expressly include the right for that company to allow other users to use the Custom Content as part of operating our Services.

6. User Rules

The rules in this section apply when you use the game, website, Account, Virtual Items, and support channels.

6.1. No Illegal Conduct or Unauthorized Commercial Exploitation

Use the Services only for lawful purposes and personal entertainment. Organizing, facilitating, or participating in wagering with real money or anything of real-world value through the Services is prohibited.

Without our written permission, you must not commercially exploit the Services, trade or rent Accounts or Virtual Items, create a market for trading them, or provide unauthorized connections or servers to others. You must not assist others in these activities.

6.2. Respect Intellectual Property

You must not use display names, reports, or other submitted content to infringe another person’s copyright, trademark, or similar rights. Using another person’s name or mark in a way that falsely suggests affiliation, representation, or identity is prohibited. You are responsible for obtaining any permissions required for content you submit.

6.3. Code of Conduct

The following conduct is prohibited when interacting with the Services or others:

• Cheating, colluding to manipulate matches, knowingly exploiting errors, or making unauthorized changes to results, rank, scores, progress, or item balances: You must not use exploits or illegal or unauthorized methods to disrupt or adversely affect other users’ ability to use the Services as intended, gain an unfair gameplay advantage, or access Virtual Items or Content that you are not legally or otherwise authorized to use. This includes cheats or so-called “mod menus,” unauthorized mods, hacks, glitches, other technical exploits, phishing, scams, and social engineering.
• Accessing Accounts or features you are not entitled to use, including through deception, impersonation, information theft, or abuse of trust: You must not use the Services to create, upload, or distribute UGC that violates or invades another person’s privacy. This includes “doxing”: sharing or threatening to share information to embarrass, intimidate, harm, or harass another person.
• Providing information or reports you know are false or misleading, or sending spam, unauthorized advertising, or repetitive messages that interfere with support or others’ use: You must not use the Services to commit fraud or create, upload, or distribute UGC that is knowingly or intentionally misleading, false, or fraudulent. You must not use the Services to send “spam,” meaning repeated or periodic misuse of a communication channel that disrupts or interferes with the Services, advertises a third-party product or service, or adversely affects other users’ ability to use the Services as intended.
• Submitting depictions of extreme violence, torture, or animal cruelty, or encouraging such conduct: You must not use the Services to create, upload, or distribute UGC containing real or highly realistic images or descriptions of gore, extreme violence, torture, or animal cruelty. This prohibition covers all depictions of such content, whether the UGC consists of real or manipulated media, animation, computer-generated imagery, or other digital works.
• Encouraging self-harm, suicide, eating disorders, or dangerous behavior that may cause serious physical injury: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that depicts, promotes, seeks to normalize or encourage, or knowingly causes another person’s eating disorder, suicide, physical self-harm, or endangerment. This includes UGC or conduct reasonably understood to facilitate, encourage, or instruct another person to physically harm or starve themselves, consume dangerous amounts of alcohol, drugs, or other substances, or engage in any dangerous real-world stunt, challenge, or unauthorized activity likely to cause serious injury to themselves or others.
• Insults, profanity, humiliation, threats, bullying, harassment, or deliberate interference with other players’ experience: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that is abusive, bullying, harassing, or reasonably understood as a physical or verbal threat against another person. This includes defamatory UGC and conduct such as camping, griefing, stream sniping, swatting, or other abusive in-game behavior.
• Obscene content, sexual harassment, sexual threats, or disclosure of another person’s private sexual information without permission: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that is pornographic, obscene, or sexually harassing. This includes distributing unwanted or unsolicited sexually suggestive UGC; unwanted or unsolicited sexualization of another person; threats or attacks based on another person’s actual, perceived, or assumed sexuality or sexual activity; or unauthorized sharing of another person’s intimate or sexually explicit content without their consent, such as “revenge porn.”
• Supporting, encouraging, or participating in the sexual abuse or exploitation of children: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that depicts, promotes, seeks to normalize or encourage, or knowingly causes the sexual abuse of Minors. This includes UGC that sexualizes Minors in any way, including real or manipulated media, animation, computer-generated imagery, or other digital works; engaging or attempting to engage in sexually suggestive or explicit communication with a Minor; and soliciting sexually suggestive or explicit UGC from, or sharing sexually suggestive or explicit content with, a Minor.
• Hate speech, incitement to violence, or attacks based on characteristics such as race, ethnicity, nationality, religion, age, gender, sexual orientation, disability, or social status: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that constitutes hate speech or hateful behavior. We define this as any form of expression reasonably understood to attack an individual or group, or promote hatred or violence against them, based on any of the following: age; color or race; disability; ethnicity; gender or gender identity; nationality or immigration status; religious affiliation; sex or sexual orientation; military service; socioeconomic class, status, or caste; or weight, size, or body type.
• Promoting terrorism or violent extremism, encouraging unlawful acts, or using the Services to harm others: You must not use the Services to create, upload, or distribute UGC, or engage in conduct, that depicts, promotes, or supports violent extremism or terrorism. This includes UGC or conduct reasonably understood to endorse or support extremist violence or its perpetrators, or to promote extremist ideologies or conspiracy theories that encourage or incite violence against others.

You must comply with any additional rules in the Community Standards that may apply to your use of particular games, apps, products, or websites within the Services. Those rules are incorporated into this Agreement by reference.

In addition, you must not use the Services to create, upload, or distribute any other UGC, or engage in any other conduct, that is or promotes anything unlawful or harmful, or that we otherwise consider inappropriate for the relevant Services. You must not attempt or conspire to commit any violation described in this Section 6.

Your display name is also subject to these conduct rules. If your name is offensive or contains profanity or other prohibited content, we may change or remove it. Depending on the nature, severity, and recurrence of the violation, we may take further action under these terms, including restricting, suspending, or terminating Account access. Notice and requests for review are governed by Section 7.

6.4. No Technical Exploits

You must not use IP proxies or other methods to conceal your location or place of residence. This includes circumventing geographic restrictions on access to Content, access controls, or technical protection measures, or engaging in activities that are unlawful under applicable local law.

You must not use scripts, bots, modified versions of the app, cheating tools, or other unauthorized methods to automate gameplay, gain an unfair advantage, or alter the intended operation of the Services. Creating, distributing, or promoting tools for these violations is also prohibited. You must not use, promote, or make available any bug, glitch, exploit, cheat, mod menu, hack, script, bot, unauthorized mod, or other method that interacts with the Services in a way that violates this Agreement. This includes methods used to collect information or user data, exploit system vulnerabilities, circumvent content moderation or filtering systems, or otherwise intercept, redirect, or interfere with the intended operation of the Services.

Without our express prior written consent, you must not reverse engineer, decompile, disassemble, display, perform, create derivative works from, or otherwise modify all or any part of the Services.

You must not evade Account bans, access controls, legal restrictions on where the Services may be used, or security measures; collect user information through unauthorized automated means; gain unauthorized access to servers; intercept or alter Services traffic; or disrupt systems.

You must not introduce malware or code that harms software, data, or others’ access to the Services. Creating a server, connection, or version that reproduces, emulates, or makes our Services available to others without permission is also prohibited. Restrictions on reverse engineering are subject to the legal exceptions in Section 2.

6.5. Supporting or Encouraging Violations

You must not help another person violate this Agreement by providing tools, funding, training, coordination, or encouragement. Joint efforts to circumvent game restrictions are subject to the same rule.

6.6. Applicability to Employees, Agents, and Contractors

The rules requiring respectful conduct and prohibiting threats, harassment, deception, and other prohibited behavior also apply in your interactions with our employees and those providing support or other services on our behalf.

6.7. Consequences for Violations; Notification of Law Enforcement

If you violate this Agreement, including, without limitation, the User Rules in this Section 6 as amended from time to time, ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, reserves the right to take “Adverse Action” against you. Adverse Action may include, without limitation: resetting some or all in-game progress associated with your Account; suspending access to some or all of the Services, Virtual Items, or your Account; terminating access to some or all of the Services, Virtual Items, or your Account under the termination provisions below; preventing you from creating an Account or accessing the Services in the future; or taking appropriate legal action to enforce this Agreement or our other rights under applicable law. If a violation involves a threat to your life or safety or that of others, or other activity we believe is unlawful, we may notify law enforcement, other government agencies, or regulatory authorities and provide relevant personal information as described in our Privacy Policy. We may take Adverse Action based on information received from third parties, including, without limitation, other users, law enforcement, government agencies, or other regulatory authorities. We are not liable for any violation of this Agreement by you or another user.

A report alone does not establish that a violation occurred. Section 7 explains how to request a review.

7. Content Moderation; Reporting Harmful or Illegal Content

7.1. Moderation

We reserve the right to monitor and moderate use of the Services for various purposes, including preventing cheating and hacking; identifying, modifying, removing, blocking, hiding, or deleting unlawful or harmful UGC; ensuring compliance with this Agreement; enforcing this Agreement; and improving the Services. We have no obligation to host, maintain, support, or distribute UGC. We may modify, remove, block, hide, or delete all or part of any UGC and report unlawful UGC and related user information to the competent authorities. We have not necessarily reviewed UGC available through the Services and are not required to monitor it actively. We do not endorse the security, quality, or originality of any UGC. UGC available through the Services does not represent the views of ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, its management, employees, or others associated with us.

7.2. User Tools; Reporting Harmful or Illegal Content

If you encounter a display name, visible content, or conduct that you believe violates these terms, you may notify us using the report option in the player’s profile or by emailing support@giantificgames.com. Provide the reason for the report and relevant details so that we can locate and investigate the matter. The support team reviews reports and, where a violation is established, takes action under these terms. Submitting a report alone does not establish that a violation occurred.

Reports must be made in good faith and based on information you believe to be accurate. Knowingly making a false report, repeatedly submitting unfounded reports, or using reporting tools to harass others violates this Agreement.

7.3. Notice to Users

Subject to legal requirements, we will try to notify you within a reasonable time, through an available communication method, of a decision concerning your report or an action affecting your Account or content. Replies to correspondence and requests for review are sent through the support email address. Where relevant, the notice will explain the general reason for the action, its effect on access, and how to request a review.

Where the law or the need to protect the security of people or the Services prevents disclosure of details, notice will be limited accordingly. Private information about the reporting person or others will not be disclosed solely to explain a decision unless disclosure is legally required or permitted.

7.4. Availability of Appeal

If you believe a decision concerning your Account, display name, or report was incorrect, you may request a review by emailing support@giantificgames.com with your reasons and your Account’s USER ID. The support team will review the request. To protect the Account, we must be able to verify the requester’s connection to it before carrying out the request.

A request must be made in good faith. Submitting a request does not, by itself, suspend the decision. If a deadline for this process is set by law or the relevant notice, it will apply without affecting your mandatory rights. You retain an independent right to complain to a competent authority.

Any misuse of the appeal system is itself a violation of this Agreement and may result in further restrictions or Adverse Action against your Account.

7.5. Use of Automated Systems

The Services may use moderation and filtering systems, such as automated word filters and content or symbol recognition software, intended to prevent or stop the distribution of UGC that violates this Agreement. These features and tools may include algorithms, artificial intelligence, machine learning, or other automated systems to help us achieve the purposes described in Sections 6 and 7 at the scale and scope needed to maintain the Services effectively for our users. Moderation and filtering systems may vary between Services, including according to a particular Service’s Content, age rating, or target audience.

More information about how we monitor and collect data on use of the Services is available in our Privacy Policy. For more information about reporting violations of our policies, please see Customer Support.

8. Copyright and Trademark Take-Down Requests

8.1. Notice of Copyright or Trademark Infringement

If you believe content in the Services infringes your copyright or trademark, send your report to support@giantificgames.com. Provide the following information so that we can review it:

• Your name and contact details and, if acting as a representative, the rights holder’s details and an explanation of your authority to act.
• Identification of the protected work or mark and evidence of your connection to the right claimed.
• The location of the disputed content in the game or on the website, or a description that allows it to be identified.
• A description of the use you believe infringes your rights and why you believe that use is unauthorized.
• Confirmation that the information provided is accurate and that you are the rights holder or their authorized representative. A signature or additional documentation may also be requested where legally required.

We will review the report and, where necessary, request further information or restrict access to the disputed content. Our handling of the report and any disclosure of relevant information to the reported person or a competent authority are subject to the law and our Privacy Policy. Knowingly making a false claim may result in legal liability.

8.2. Repeat Infringer Policy

If a user repeatedly infringes intellectual property rights, we may restrict, suspend, or terminate their access under Section 12 in proportion to the violation. We reserve the right to take action against you.

9. Purchases, Billing, and Subscriptions

In the current version, we do not offer in-app purchases, billing, or paid subscriptions to use the game or obtain Virtual Items. Purchasing wheel spins with real money is also unavailable in this version. Internet connection charges and independent third-party services are governed by Section 10.

10. Availability, Updates, and Features

10.1. Availability

Access to the Services, your Account, and certain features may depend on device compatibility, app version, network conditions, and legal requirements where you use them. A change in your place of residence or use may affect access where legal restrictions apply. Mandatory obligations concerning access and usability in other locations remain in effect.

Beta, soft launch, or early access versions may be incomplete, and their features may change. Providing such a version does not create an obligation to release all of its features publicly or support that version indefinitely. Progress and coin balances will not be reset solely because the game moves from soft launch to general release; justified actions under Sections 4, 6, and 12 remain subject to those provisions.

Support for devices and operating systems is subject to the stated compatibility requirements and applicable law. We do not undertake to support every device or older version indefinitely, but any specific commitments we made when providing the Services remain in effect.

10.2. Updates, Modifications, and Sunset

We may provide patches, updates, or upgrades to the Services, Virtual Items, Content, or your Account that are necessary for your continued use of the Services, including automatic or background updates without prior notice. These updates are governed by this Agreement unless accompanied by other terms, in which case those terms apply. We have no obligation to provide updates. For valid reasons, we may change, modify, suspend, discontinue, or terminate all or part of any Services or Virtual Items. Valid reasons include, without limitation: improving the Services, Virtual Items, Content, or your Account, such as adding features or improving user or third-party safety and security; changes needed to balance gameplay, fix bugs, or prevent and address exploits; changes resulting from new technical requirements or increases or decreases in user numbers; changes resulting from our investigation of or action concerning violations of this Agreement; changes to or termination of our third-party agreements or licenses; interruption or discontinuation of third-party services or features that form part of, relate to, or support the Services, Virtual Items, Content, or your Account; changes arising from specific, demonstrable open-market costs; or other substantial, legal, regulatory, or security reasons.

10.3. Auto-Generated Players

Some Services may allow you to play with or against other participants. To ensure that participants with appropriate skill levels are available, some teammates or opponents may be computer-controlled entities that resemble real players and are designed to play like them.

10.4. Third Party Services

The Services may direct you to Google Play or independent third-party pages and services, including social networks. Your use of those providers’ services is governed by their own terms and policies. Please read the relevant terms before using their services or providing information to them.

A link to another service does not mean that we guarantee its content or operation. Issues concerning an independent third-party service should be raised with its provider. This section does not remove our legal responsibility for our own conduct or for persons whose conduct we are legally responsible for.

10.5. Internet-Based Services

The Services may require an internet connection through a wireless or mobile network and may therefore receive certain information about the device, system, or software used to connect. Any such information is collected and used in accordance with our Privacy Policy. You are solely responsible, at your own expense, for maintaining your internet connection and paying any network usage charges resulting from access to the Services.

10.6. Third Party Advertising

Some Services may include advertisements or links to third-party websites, content, goods, promotions, or services (“Third Party Advertising”). We are not responsible for, and do not monitor or control, the content of Third Party Advertising. Its inclusion in the Services does not mean that we endorse or approve that advertising or the websites, content, goods, promotions, services, or business practices of the third-party advertisers.

11. Your Responsibilities to Us

You agree to defend, indemnify, and hold harmless ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, from any direct liability, damage, or loss arising out of or relating to: (1) your breach of this Agreement; (2) information or content you provide that infringes a third party’s rights when we use it in accordance with this Agreement; or (3) your unlawful acts or omissions. We may participate, at our own expense, in the defense of any matter covered by your indemnification obligation. You agree to cooperate with us, and we will take reasonable steps to mitigate our losses. However, you are not required to indemnify ARASSOFT TEKNOLOJİ VE YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ, trading as Giantific Games, for liability, damage, or loss caused by the negligent, fraudulent, or intentionally wrongful acts or omissions of that company or its directors, employees, contractors, or agents, or where you are not responsible for the breach concerned.

12. Termination

12.1. By You

You may stop using the Services and uninstall the app from your device. Uninstalling the app does not delete your guest Account or its progress and information stored in our systems and is not a request to close the Account. To request Account closure, email support@giantificgames.com with your request and your Account’s USER ID. Verification of the requester’s connection to the Account and retention or deletion of related information are handled in accordance with the Privacy Policy.

12.2. By Us

For Services, Virtual Items, and/or an Account provided to you for an indefinite period, we may terminate this Agreement and your access to the Services, Virtual Items, and Account, or discontinue those Services, at any time, for any reason, and at our sole discretion. If we have a reasonable means of contacting you and it is practicable to do so, we will try to give you timely notice before termination or discontinuation takes effect. Where advance notice is not practicable, we will try to notify you promptly afterward.

12.3. Termination for Breach

In the event of a breach of this Agreement, cheating, unlawful use, a serious threat to security or others’ rights, or a legal requirement, we may restrict, suspend, or terminate access to the Account, Services, or relevant items. The action taken will be proportionate to the circumstances and seriousness of the matter. Where the risk or a legal requirement does not call for immediate action, we will provide notice and any opportunity to remedy the breach required by law.

Exercising the right to complain, apply to a legal authority, or make a privacy request is not, by itself, a violation. You may request a review of a decision through the process in Section 7.

12.4. Effect of Termination on License

You acknowledge and agree that, if this Agreement is terminated, or if we revoke your right to access any Services, Virtual Items, Content, subscriptions, or your Account under this Agreement, the licenses granted to you under this Agreement, or in relation to those Services, Virtual Items, Content, or Account, will end immediately.

13. Photosensitive Seizure Warning

Flashing lights and certain visual patterns may cause seizures in susceptible individuals. If you have a history of epilepsy or photosensitivity, consult a doctor before playing.

If you experience any of the following symptoms while playing any of our video games, stop playing immediately and consult your doctor before continuing: dizziness, changes in vision, muscle or eyelid twitching or contractions, loss of consciousness, confusion or disorientation, involuntary movements, or seizures.

14. Miscellaneous

14.1. General

This Agreement, together with any other terms validly incorporated by clear reference, constitutes the agreement governing use of the Services and replaces previous agreements on the same subject. The Privacy Policy explains how personal information is processed. Accepting this Agreement does not replace separate consent required by law for data processing.

If the business or Services are lawfully transferred, we may transfer the related contractual rights and obligations to a successor in accordance with legal requirements. Such a transfer must not reduce your mandatory protections. Any transfer by you of your Account or license to use the Services is subject to the restrictions in Sections 1 and 2; these provisions do not restrict rights that may legally be transferred.

If a competent authority determines that a term is invalid or unenforceable, the effect will be determined under applicable law, and the remaining terms will continue to apply to the extent permitted. A party’s delay in exercising a right does not, by itself, permanently waive that right.

Either party may provide relevant information to meet a legal obligation, defend rights, or respond to a valid request from a competent authority, to the extent permitted and subject to data protection requirements. Obligations that survive termination under Section 12 or by their nature remain applicable.

14.2. Export Laws

You must comply with export laws, software transfer rules, sanctions, and restrictions relating to destinations, persons, or uses that legally apply to you or the Services. You must not use, transfer, or make the Services available in a way that violates those applicable rules.

16. Governing Law, Disputes, and Liability: IN Türkiye

This section applies to individuals whose habitual residence is in Türkiye.

16.1. Governing Law and Jurisdiction

Governing Law and Jurisdiction. This Agreement shall be governed by, and construed under, the laws of your country of residence without regard to conflict of laws rules. The exclusive jurisdiction for all disputes will be the competent courts of your country of habitual residence.

16.2. Warranty Disclaimer

Warranty Disclaimer. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED TO YOU "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." NEITHER GIANTIFIC GAMES, ANY DIGITAL STOREFRONT, NOR ANY OF OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, OR LICENSORS MAKE ANY REPRESENTATIONS, WARRANTIES, PROMISES, OR GUARANTEES OF ANY KIND WHATSOEVER AS TO THE SOFTWARE, CONTENT, THIRD PARTY SERVICES, OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. NEITHER GIANTIFIC GAMES NOR ANY DIGITAL STOREFRONT WARRANT THAT THE SERVICES OR THIRD PARTY SERVICES WILL BE ACCURATE OR RELIABLE, UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES. TO THE FULLEST EXTENT PERMITTED BY YOUR LOCAL LAW, GIANTIFIC GAMES AND EACH DIGITAL STOREFRONT DISCLAIM ANY IMPLIED WARRANTIES INCLUDING FOR NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.

16.3. Dispute Resolution

If you have a dispute concerning the Services or this Agreement, you may send a description of the matter and your requested resolution to support@giantificgames.com so that we can consider an agreed resolution. Where necessary, we will request relevant information to identify your Account or the subject of the dispute.

This process does not prevent you from applying to a court, consumer protection body, or other competent authority and does not, by itself, suspend statutory deadlines for bringing a claim. This Agreement does not impose mandatory private arbitration or require you to waive access to legally available proceedings. Any alternative dispute resolution method may be used only where validly agreed and permitted by law.

Categories of Information Collected

The information we collect depends on how you use the Services and interact with us. This information includes the following categories:

• Identifiers and contact information: Your display name, the unique user identifier visible in the game (USER ID), the account’s unique internal identifier (UUID), and technical identifiers associated with the app and device, including the app installation identifier used by analytics tools. IP addresses are also received in connection with the website and processing by analytics tools; we do not store them on the game server. When you request early access or contact us by email, we receive your email address and the information you provide in your correspondence.
• Gameplay and account progress information: Match records and details, game results, wins and losses, scores, level and rank, account progress, and information about your balance and use of coins and virtual items. This category also includes performance statistics and events relating to matches in which you participate. Gameplay and progress information is associated with your guest account.
• Activity and Services usage information: When and for how long you play, how often you launch the app, game sessions, the areas you view, and how you interact with game features. If you sign up for early access through the website, we also receive information about your request and when it was submitted.
• Device and technical information: Device type and model, hardware and software specifications relevant to running the game, operating system and version, app version, language settings, and technical information about app performance and errors. This category also includes approximate location information, such as country or city, derived from your IP address. We do not collect precise device location through GPS.
• Selected profile information: The avatar and flag you select from the available options for display in your profile. Your selected flag does not necessarily indicate your nationality or actual place of residence.
• User correspondence, requests, and reports: The contents of emails and other information you provide when contacting support, submitting a request about personal information, or reporting another player’s conduct. This may include the subject of your request, the reason for and details of a report, relevant account identifiers, and match information relating to the report. We may also receive information about you through reports submitted by other players.

We do not use sensitive information for purposes other than those for which it was collected.

How and Why We Use Information and Our Legal Grounds

We use information collected in connection with Backgammon online: Mars, its website, and its support services for the following purposes:

• Providing and administering the game and related Services: Enabling you to play, managing your guest account, and recording and maintaining information about your progress, match results, and virtual coins.
• Handling requests and communicating with you: Receiving, reviewing, and responding to your questions, requests, and correspondence, and communicating about the Services, including handling requests concerning your game account and personal information.
• Maintaining preferences and settings and improving the gameplay experience: Recognizing your account when you use the Services, maintaining your account choices and settings, including your display name, selected avatar, and flag, and enabling you to play with other players.
• Providing technical and other support: Reviewing reported problems and using information related to the problem and your support correspondence to assist you and follow up on requests concerning game performance.
• Statistical analysis and improvement of the Services: We use gameplay usage and performance information and approximate geographic location, including country and city, to prepare statistical reports, understand usage patterns, and group players for statistical purposes. These analyses help us assess connection quality and technical problems, player engagement and return rates, and differences in usage patterns across groups and regions, and improve our software, game content, support, and Services. Information used in these analyses is retained in accordance with the criteria in “Data Retention.” Such processing must be necessary for these legitimate interests and must not harm your fundamental rights and freedoms.
• Addressing problems with the Services: Identifying, investigating, and resolving errors, disruptions, and technical or operational problems relating to the game and the provision of the Services.
• Product development and improvement: Reviewing the use and performance of the Services, developing new products or services, and conducting analyses to enhance or improve our software, content, marketing, support, and Services.
• Maintaining security and addressing violations: Protecting the security and integrity of the game and Services, our users, and our business; preventing, detecting, and addressing cheating, tampering, abuse, and violations of the Terms of Service; reviewing player reports and profile-related violations; and protecting our legal rights, including in connection with unauthorized use or distribution of the game and claims and disputes relating to the Services.
• Early access communications: If you submit your email address to request early access, we use it with your explicit consent, limited to this purpose, to handle your request and send the invitation and information needed to obtain the requested access. We do not use this email address for advertising or subsequent marketing messages. You may withdraw your consent by contacting support@giantificgames.com, and processing based on that consent will stop going forward.

We also process your information to meet our legal obligations and in other circumstances described in this Privacy Policy, to the extent permitted by law.

Sources of Information We Collect

How we receive information depends on how you use the Services. We receive information from the following sources:

• Information you provide directly to us, for example, when setting up your profile, requesting early access, or contacting support.
• Information recorded automatically when you play and use the Services.
• Information we receive through software tools and automatic collection technologies.
• Information provided by analytics service providers or other users.

Information You Provide

When using the Services, you may provide information directly to us in the following circumstances:

• Choosing or changing your display name and selecting an avatar and flag from the available options.
• Submitting your email address on the website to receive an invitation or information about early access.
• Contacting us for support, asking questions, or submitting requests about your account and personal information.
• Submitting a report about another user’s conduct or profile.

Depending on your action, the information we receive includes your display name, selected avatar and flag, email address, correspondence and request contents, the user identifier you provide to help us locate your account, and the reasons for and details of reports you submit. When you contact us, we also receive any information you include in your message.

Gameplay Information

When you use the game, information about your guest account and gameplay activities is recorded automatically. This includes your user identifier and the internal identifier associated with your account, match history and results, scores and game progress, balances and changes in virtual currency or items, and events and statistics relating to how you use the game.

Activity records may include when and for how long you play, when you enter and leave sessions, moves and results recorded during matches, and your interactions with game features. Recording this information does not depend on your providing a real name or email address.

To administer your account, preserve game progress, address problems, and review reports, we may associate gameplay information with other information relating to the same account, including technical information and support correspondence. Our use of this information is subject to the purposes and legal grounds described in this Privacy Policy.

Automatic Collection and Related Technologies

We use software tools within the app, including software development kits and event logging systems, to receive technical information and information about use of the Services.

The information received includes technical device or app installation identifiers, device type, hardware and operating system specifications, app version, language settings, app usage events, and information about performance, errors, and disruptions. Analytics tools may receive IP addresses for technical processing and to determine approximate location; IP addresses are not stored on the game server. Our website also receives and records your IP address when you use it.

These tools help us assess the performance of the Services, identify and resolve technical problems, and prepare statistical reports about game usage. We use Firebase to record and analyze app usage events. We also use Metabase, installed on our own server, to review data and statistical outputs stored on the company’s server in Türkiye and prepare statistical reports.

The purposes of processing and how we share information with service providers are explained in the relevant sections of this Privacy Policy.

Information from Third Parties

We receive information and reports from analytics service providers about app performance and how users use the Services. We use these reports to analyze user activity statistically and assess the performance of the Services.

We collect gameplay information even if you have not registered for our Services. We may combine this information with other information we hold about you. We may also use our own or third-party anti-cheat technologies to detect and prevent cheating in our Services.

Other users may also provide information about you, for example, when reporting your profile or referring to you or a match in support correspondence. This information may include your display name, relevant account or match details, the reason for the report, and the sender’s comments. We process this information to investigate and address the reported matter in accordance with the purposes described in this Privacy Policy.

When We Share Information

In the circumstances described in this section, we share your personal information with the following recipients for specified purposes and to the extent necessary and proportionate to those purposes:

• Technical and analytics service providers that help us provide and administer the Services.
• Legally authorized authorities and parties whose involvement is necessary to address legal or security matters.
• Parties involved in considering or carrying out a transfer of the business or assets relating to the Services.
• Other players, in connection with information visible in profiles and multiplayer areas of the game.

Information sharing is subject to applicable legal requirements. Where a transfer requires your explicit consent, we provide the necessary information and obtain your consent before the transfer.

Vendors

We use technical and analytics service providers to help provide, administer, and support the Services. We make relevant personal information available to them to the extent necessary for these services. Their services include statistical analysis of game usage, assessment of Services performance, and technical support.

Depending on the services provided, the information needed may include technical identifiers, device information, app usage events, and performance and error data. Service providers may also receive this information through software tools embedded in the app.

Our use of Firebase to record and analyze app usage data falls within this category. Relevant information is processed to prepare statistical reports, assess how the Services are used, and review their performance.

Third Parties

We may make relevant personal information available to third parties in the following circumstances:

Legal Requirements and Protection of Rights and Security

Disclosure may be necessary to meet legal obligations, comply with a valid court order, or respond to a lawful request from a competent authority. In these cases, we provide relevant information to the authority concerned within the limits prescribed by law.

Where necessary and supported by a valid legal basis, we may also share relevant information with legal advisers, authorities handling a matter, or technical service providers involved in an investigation, including to:

• Bring, pursue, or defend legal claims and resolve disputes.
• Investigate cheating, game tampering, unauthorized access, or other abuse.
• Protect the security of the Services, systems, and user information.
• Address violations of the Terms of Service or infringements of the rights of users, the company, or others, including intellectual property rights.

The recipient, type of information, and scope of disclosure are determined by the matter and the need to address it, and are limited to the information necessary for that purpose.

Business or Asset Transfers

When considering or carrying out a merger, acquisition, sale, or transfer of all or part of the business or assets relating to the Services, it may be necessary to transfer relevant personal information to a prospective or actual buyer, a legal successor, or advisers involved in the transaction. This may also arise in a restructuring, bankruptcy, or similar proceeding.

Any such transfer will be limited to what is necessary to consider or carry out the relevant process, supported by a valid legal basis, and conducted in accordance with data protection requirements. If the controller or the way information is processed changes, we will provide any notice required by law.

Notice and Consent for Specific Transfers

If your consent is required for a particular transfer, we will explain the purpose of the transfer, the information concerned, and the recipient or categories of recipients before obtaining your consent. Consent-based transfers will remain within the scope of that consent. Being informed of this Privacy Policy or accepting the Terms of Service does not replace separate, explicit consent for processing that is subject to such consent by law.

Other Players

When you use two-player game features, certain profile and activity information is visible to other players. This includes your display name, selected avatar and flag, level, win and loss statistics, rank, and virtual coin balance.

This information appears in profiles and relevant areas of the game so that players can recognize one another and view gameplay performance and progress. Your chosen display name, avatar, and flag form part of this visible information.

Public Postings

Information displayed in your profile and other visible areas of the game, including your display name, avatar, selected flag, and game statistics described in “When We Share Information,” is visible to other players. Others may record, copy, or use this information.

If your display name includes your real name or other identifying information, that information will also be visible to other players and may identify you. When choosing a display name, do not include personal information you do not want others to have. You are responsible for any information or content you make public through our Services.

Manage Your Account and Communications

You may manage your editable profile information and early access emails in the following ways. For requests concerning personal information, you may also contact us as described in “Data Rights.”

Managing Your Account

You may change your display name in your profile and choose your preferred avatar and flag from the available options. Your account’s unique user identifier (USER ID) is also available in the game for support requests. Uninstalling the app from your device does not delete your guest account or the account information and game progress stored in our systems. Retention of this information is governed by “Data Retention.”

To request account deletion or access to, correction of, or deletion of personal information, email support@giantificgames.com and provide your account’s USER ID.

Deletion of your account and related information is subject to the conditions described in “Data Retention” and may result in loss of access to your account and game progress.

Email Communications

We do not use the email addresses we receive to send advertising or marketing. An email address provided for early access is used to handle that request and send the invitation and information needed to obtain the requested access. We do not send subsequent marketing messages or newsletters. Support correspondence is used to respond to and follow up on the matter you raise.

If you no longer wish to pursue your early access request or receive related messages, contact support@giantificgames.com. You may do so free of charge and without giving a reason. We will fulfill your request without unnecessary delay and within the applicable legal deadline.

Data Retention

We retain your information for as long as your account is active or as needed to provide or administer our Services. If you wish to delete your account or ask us to stop using your personal information to provide the Services, please contact us as described in “Manage Your Account and Communications.” If your account is inactive, we will keep it for as long as we reasonably expect you may return to the Services. After that period, we will delete your personal information, including your email address and login information, and you may no longer be able to access your account. However, we may continue to retain certain personal information in our records for a reasonable period to resolve disputes, enforce our terms and policies, administer the Services, meet technical and legal requirements, and/or address other matters relating to the security, integrity, and operation of our Services, after which we will delete or archive your personal information.

We may de-identify or aggregate personal information so that it is no longer considered personal information. We will protect this de-identified information in accordance with applicable laws and regulations.

Children’s Privacy

Our Services are intended for a general audience and are not specifically designed for children. We do not knowingly collect personal information from children under 13, or under a higher age specified by applicable children’s data protection laws, unless permitted by law and the relevant requirements have been met, including obtaining valid consent from a parent or legal guardian where required.

If you have not reached the legal age of majority where you live, your use of the Services must comply with the applicable age requirements and be authorized by your parent or legal guardian. Your parent or legal guardian must accept the Terms of Service on your behalf. We ask parents and legal guardians to read this Privacy Policy and the Terms of Service with their child, explain them to the child, and supervise the child’s use of the Services. Where the law requires parental or guardian consent to process a child’s personal information, that processing is subject to obtaining the required consent.

If we learn that a child’s personal information has been collected without the required consent of a parent or legal guardian, or otherwise contrary to applicable legal requirements, we will act without unnecessary delay to stop the unauthorized processing and delete the information concerned.

If you are a parent or legal guardian and believe your child’s personal information has been provided to us contrary to these conditions, contact support@giantificgames.com. We review and handle requests concerning children’s information in accordance with “Data Rights” and applicable law.

We encourage parents and legal guardians to teach their children not to share their real name, address, telephone number, or other personal information with others online without permission, including in display names or areas visible to other players.

Data Security

We are committed to adopting and maintaining appropriate technical and organizational measures to protect the security, integrity, and confidentiality of personal information under our control. These measures include encryption in transit and limiting internal access to people with a business need. In determining these measures, we consider accepted industry standards, the nature of the information, and the risks associated with its processing.

These measures are designed to protect information against accidental or unlawful destruction, loss, misuse, unauthorized alteration, unlawful processing, and unauthorized access or disclosure.

However, no system is completely secure, and absolute information security or prevention of every security incident cannot be guaranteed. This limitation does not restrict or exclude our legal obligations and responsibilities to protect personal information and respond to data breaches.

If a personal data breach requiring notification occurs, we will notify the supervisory authority and affected individuals in accordance with applicable law and within the prescribed deadlines.

International Transfers

The main game server is located in Türkiye. However, we and our service providers may process, transfer, or store information relating to the Services in Türkiye or other countries. Data protection laws in those countries may differ from the laws where you live.

International transfers of information must comply with applicable law and the safeguards required to protect that information.

The main game server and the database we directly administer are located in Türkiye. However, our service providers, including Google in connection with Firebase and Analytics services, may process and store some of your personal information outside Türkiye to provide their services. Data protection laws in those countries may differ from those in your country of residence.

Other Terms, Third-Party Terms, and Links to Other Sites

In addition to this Privacy Policy, your use of our Services may be subject to the Terms of Service and other terms and notices provided by us or the relevant platform providers. Please read the terms and policies applicable to the services you use.

Third-Party Services

Downloading the game and using stores such as Google Play are also subject to that store’s terms of service and privacy policy. If you use third-party platforms, including to view or interact with our pages on Instagram or Facebook, that platform’s terms and privacy policy govern your use of its services and the information it collects.

Links to Other Websites

Our Services may contain links to third-party websites or services. A link does not, by itself, mean that we endorse the website’s content or operations, authorize it, or are affiliated with its operator.

Independent third-party websites and services have their own privacy policies and practices and are not under our control. Before using them or providing personal information, please read their terms of service and privacy policies. To the extent permitted by law, we are not responsible for the independent practices of these websites and services.

This section does not limit or exclude our legal responsibilities for personal information processed by us or by providers that process information on our behalf.

Changes to Privacy Policy

We may change this Privacy Policy from time to time. When we publish a new version, we will update the “Last Updated” date. Please review this Privacy Policy periodically to stay informed of changes.

If we make a material change to this Privacy Policy, we will provide appropriate notice and, where relevant, choices relating to that change. If the purpose of processing personal information changes, we will provide the necessary information before processing begins for the new purpose.

Where the law requires your consent to implement a change, we will obtain that consent separately before carrying out the relevant processing. Publishing a new version of this Privacy Policy or your continued use of the Services does not replace explicit consent required by law.